Licence granted
Origin Energy Retail Limited was granted a gas retail licence on 30 November 1999. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 28 July 2022 (with effect from 12 September 2022).
Licence granted
Lumo Energy Australia Pty Ltd was granted a gas retail licence on 22 December 2004. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 28 July 2022 (with effect from 12 September 2022).
Licence granted
Globird Energy Pty Ltd was granted a gas retail licence on 23 June 2017. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 17 August 2023.
Licence granted
EnergyAustralia Pty Ltd was granted a gas retail licence on 11 December 1997. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 (with effect from 12 September 2022).
… changes to the veu product application portal and product application guides we have released improvements to the product application portal of the veu registry and made updates to a number of product application guides and product application forms breadcrumb home changes to the veu product application portal and product application guides 6 september 2022 improvements to the product … to the changes above, when submitting applications under residential solar or heat
Licence granted
EnergyAustralia Pty Ltd was granted a licence on 25 October 2017. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 with effect from 12 September 2022.
Licence granted
EnergyAustralia Yallourn Pty Ltd was granted a licence on 13 May 1996. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 with effect from 12 September 2022.
Licence granted
Mojo Power East Pty Ltd was granted a licence on 27 March 2013. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 with effect from 12 September 2022.
Licence revoked
Mojo Power East Pty Ltd's licence was revoked with effect from 23 October 2023.
Featured work
Victorian Default Offer
We determine prices for standing offers covering electricity retail services in Victoria – Victorian Default Offer prices
… reporting obligation introduced in the water industry standards we have introduced an obligation on water businesses to report to us on breaches of our water industry standards. breadcrumb home draft decision 20 november 2023 2023-11-19 submissions close 20 december 2023 2023-12-19 final decision 20 february 2024 2024-02-19 new standards to come into effect 1 april 2024 2024-03-31 overview we have updated our urban
… independent economic regulator seeks feedback on proposed minimum feed-in rates for solar electricity 22 november 2023 the essential services commission is seeking feedback on its draft decision on the minimum feed-in tariffs that energy companies will pay victorian solar customers from 1 july 2024. in the draft decision released today, the commission proposes a flat minimum feed-in tariff for the 2024–25 financial year at 3.3 cents per
The Essential Services Commission has today released the Best Offer Guideline, which provides guidance to energy retailers on how they share information about their ‘best energy offer’ with customers.
… promotes the long-term interests of victorian consumers with respect to the price, quality and reliability of essential services. the commission regulates victoria’s energy, water and transport sectors, and administers the rate-capping system for the local government sector. as the dispute resolution scheme approved by the commission for electricity, gas and water matters, ewov and the commission work closely together to promote and uphold energy and water customer
More information
29 November 2023
Archived news update from original enforcement action - regulator suspends accredited business over alleged misleading social media marketing activity
(pdf, 120.11 KB
8 December 2023We have made the following changes in response to queries from accredited persons seeking clarification on the commission’s expectations around the record-keeping requirements and VEEC assignment form requirements for water heating and space heating and cooling activities.
Victoria’s independent economic regulator has today released its Water Performance Report 2022-23. The report shows that water businesses are performing well and have maintained a strong focus on supporting their customers and community.
On 29 July 2021, Diapur Wind Farm Pty Ltd (ACN 604 213 309) applied for a licence to generate electricity for supply or sale, and to sell electricity under section 18 of the Electricity Industry Act 2000 (Vic).
Consultations on the application closed on 27 August 2021. We did not receive any submissions.
We granted the licence on 1 September 2021. This licence was varied on 4 December 2023.
18 December 2023
The commission has identified an error in a calculator built into the Victorian Energy Upgrades (VEU) registry. The calculator is used by accredited persons (APs) to calculate and create Victorian Energy Efficiency Certificates (VEECs) for commercial and industrial air source heat pump water heaters (activity 44).
The Essential Services Commission has commenced civil penalty proceedings in the Supreme Court of Victoria against energy retailers Origin Energy Electricity Limited, Origin Energy (Vic) Pty Limited and Origin Energy Retail Limited (together, Origin).
The commission’s claim alleges multiple failures by Origin to meet its obligations under the life support and payment difficulty frameworks, both of which protect consumers experiencing vulnerability.
The Essential Services Commission has commenced civil penalty proceedings in the Supreme Court of Victoria against energy retailers Origin Energy Electricity Limited and Origin Energy (Vic) Pty Limited (together, Origin).
The commission alleges Origin repeatedly failed to meet its obligations under the energy rules1, with the alleged breaches cumulatively affecting more than 500,000 customers between 2018 and 2023. The alleged contraventions relate to billing and