Mojo Power East Pty Ltd (Mojo Power) and QEnergy Ltd (QEnergy) have each paid more than $180,000 in penalties for allegedly charging Victorian Default Offer customers incorrect rates.
The Essential Services Commission issued penalty notices to the retailers after an investigation indicated they charged more than 470 customers more than was permitted following changes to the Victorian Default Offer price that took effect on 1 January 2022, lowering the average household bill by about 5 per cent.
Alinta Energy Retail Sales Pty Ltd (Alinta Energy) has paid more than $380,000 in penalties after allegedly breaching energy rules that protect Victorian consumers by failing to provide adequate assistance to customers in financial hardship.
31 January 2023
Changes to lighting activities
The Department of Energy, Environment and Climate Action (the Department) has released the Victorian Energy Upgrades (VEU) Specifications 2018 - Version 14.0 which come into effect from Wednesday, 1 February 2023. Changes to the specifications include:
The Essential Services Commission has taken action against accredited business Phenix Trading Pty Ltd, trading as LED Saves, over allegations some of its subcontractors deliberately breached Victorian Energy Upgrades program rules.
… victorian solar customers continue to save hundreds of dollars in annual energy bills despite lower feed-in tariff flat rate 27 february 2023 the essential services commission today published its final decision on the minimum feed-in-tariffs energy companies must pay victorian solar customers in the 2023-24 … cents per kwh. option 2 for the minimum time-varying tariffs ranges from 3.9 to 10.6 cents per kwh. feed-in
Licence grantedPowercor Australia Ltd was granted a licence on 3 October 1994. The licence can be accessed via the resources tab.Licence variedThis licence was last varied on 19 June 2025.
3 October 2022
The Essential Services Commission is continuing to assess pending certificate claims for refrigerated cabinet installations to review their compliance with the program rules.
We have processed over 85 per cent of the certificate claims and aim to finish processing the remaining claims within the next few days.
We ask accredited persons to provide any information requested promptly, so we can complete outstanding assessments.
Gender Equality Action Plan 2021–25
Gender Equality Action Plan 2021-25
(pdf, 553.33 KB)
23 October 2024
ESC Progress reports February 2024
In 2022, we developed a statement of expectations in relation to how transmission companies access land. The statement of expectations took effect on 1 June 2022 and remained in place until 29 February 2024. On 1 March 2024, the Land Access Code of Practice came into effect. Transmission companies are now required to comply with the Land Access Code of Practice and provide monthly performance reports in accordance with the Land Access Code of Practice.
The commission required
I'm a Regulatory Analyst in the Energy division at the Essential Services Commission.
After finishing my law degree, I joined a commercial law firm but after spending some time there, I realised it wasn't the right fit.
There's so much I like about life at the commission. My role is intellectually challenging but not abstract. I feel like I'm contributing to something real. I also love that the commission actively promotes the development of its staff. I get to learn from smart people who are
… minimum feed-in tariff review 2023-24 the feed-in tariff is the amount that your energy company pays you for power you export to the grid. energy companies are not allowed to pay you less than the minimum feed-in tariff we set. breadcrumb home draft decision 20 december 2022 2022-12-19 consultation …
We have completed our review of the 2023-24 minimum feed-in tariffs.
From
The Essential Services Commission has set new benchmarks for unaccounted for gas levels, to assist energy retailers and distributors reconcile differences in the amount of gas purchased and used on the network.
Victoria’s independent economic regulator says a combination of increased solar generation and continued low wholesale electricity prices during sunlight hours is driving the decrease in its proposed minimum solar feed-in tariffs for 2023-24.
On this page, you will find information and links to information on energy bills, supply and our reporting on the sector.You may also wish to:
- compare the prices currently offered by different electricity and gas retailers on the government’s Victorian Energy Compare website.
- visit Victorian Energy Saver for more information about the energy industry or improving energy efficiency in your home.
- contact the Energy and Water
The Essential Services Commission has suspended accredited business Morris Group Australia Pty Ltd – trading as Smart User – from 21 February until 20 March 2024 for allegedly breaching the Victorian Energy Upgrades (VEU) program rules, including the code of conduct.
While suspended, Smart User will not be able to perform upgrades for the creation of Victorian energy efficiency certificates under the VEU program.
Penalty notices
29 Jan 2024
PN(G)1 - 2024 - Origin Energy (Vic) Pty Ltd - s152(1)
(pdf, 339.97 KB)
29 Jan 2024
PN(G)2 - 2024 - Origin Energy (Vic) Pty Ltd - s152(1
The Essential Services Commission is currently reviewing three licence applications from the following energy retailers:
- Flo Energy Australia Pty Ltd
- Tesla Energy Ventures Australia Pty Ltd
- CEP Energy Retail Pty Ltd
… around $266 (or 7 per cent) for small business customers from 1 july 2024. the victorian default offer provides victorian consumers access to a fair electricity deal, and acts as a reference price so customers can more easily compare different deals in the market. it is also the maximum amount that electricity retailers can charge victorian customers in embedded networks, such as apartment buildings and office blocks. around 360,000
More information
1 August 2023
Media Release: Failed gas retailer Weston Energy pays penalty after allegedly failing to meet energy efficiency liabilities
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Victorian Energy Upgrades