Victoria’s water businesses will be required to implement family violence policies to better protect victims of economic abuse under changes being considered by the Essential Services Commission.
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Victoria’s water businesses have praised efforts to improve protection for family violence victims, saying changes to the water code will help them deliver better outcomes for their customers and communities.
The state’s largest water businesses, representing around 75 per cent of Victorian households, have commended the work of the Essential Services Commission in bringing the industry together to address family violence.
We will continue the review of the Electricity Distribution Code
The electricity sector is undergoing transformation.
We will continue the code reviews after the review of technical standards and customer protections have been completed. The wider review may consider new developments in technologies and business services which may create values and opportunities for customers without eroding their protection and rights.