Victoria’s water businesses will be required to implement family violence policies to better protect victims of economic abuse under changes being considered by the Essential Services Commission.
We updated our stakeholder engagement framework
Our stakeholder engagement framework is the outcome of a review of our old charter of consultation and regulatory practice.
Read our stakeholder engagement framework here
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Victoria’s water businesses have praised efforts to improve protection for family violence victims, saying changes to the water code will help them deliver better outcomes for their customers and communities.
The state’s largest water businesses, representing around 75 per cent of Victorian households, have commended the work of the Essential Services Commission in bringing the industry together to address family violence.