Information requests

Find out how to request a copy of a published commission document that is not available online, or make a freedom of information request.

Request an archived document

You can request published commission documents that are not available on our website. To request a document, please contact us using the form on this page.

Make a freedom of information request

If you would like to make a freedom of information request, please make your written request to:

Privacy Officer
Essential Services Commission
Level 8, 570 Bourke Street
Melbourne, VIC 3000
reception@esc.vic.gov.au

Visit the Victorian Government’s freedom of information website.

To report a problem with your energy provider use our electricity and gas provider complaint form.

If you've been disconnected or received a disconnection warning notice contact Energy and Water Ombudsman (Victoria).

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