Information requests

Find out how to request a copy of a published commission document that is not available online, or make a freedom of information request.

Cog wheel.

Request an archived document

You can request published commission documents that are not available on our website. To request a document, please contact us using the form on this page. 

Make a freedom of information request 

If you’d like to make a freedom of information request, write to our freedom of information officer:

John Henry
Principal Solicitor, VEU program
Essential Services Commission
Level 37, 2 Lonsdale Street
Melbourne VIC 3000

Visit the Victorian Government’s freedom of information website.

To report a problem with your energy provider use our electricity and gas provider complaint form.

If you've been disconnected or received a disconnection warning notice contact Energy and Water Ombudsman (Victoria).