Access resources that impose certain obligations on Victorian electricity and gas businesses.
Electricity and gas codes, guidelines, policies and manuals
Some of our codes and guidelines apply to the electricity and gas industries, while others only apply to one industry. You can view relevant pending or previous amendments for certain resources, as well as any related reviews or consultations.
Read market performance and reporting information on how well regulated businesses comply with these codes and guidelines.
This code sets out the rules electricity and gas retailers must follow when selling energy to Victorian customers.
This code regulates distributing and connecting electricity to customers. It also covers embedded generating units (such as solar panels) and transferring electricity between distribution systems.
We updated the energy rules to better protect residential customers that are anticipating or facing payment difficulty, which resulted in changes to the Energy Retail Code.