Better practice in responding to family violence
- Principle One: Develop an informed approach that works for the organisation
- Principle Two: Lead from the top and demonstrate accountability
- Principle Three: Prioritise safety and choice for victim-survivors
- Principle Four: Build a culture of awareness, internally and externally
- Principle Five: Acknowledge and address barriers to access
Better practice in responding to family violencePublished 06 August 2019
Principle One: Develop an informed approach that works for the organisation
The first principle recognises that organisations need to be informed of the complexities of working with victim-survivors to develop safe and effective family violence responses. Organisations can achieve this principle by:
- seeking expert advice
- tailoring their approach to the organisation’s needs
- learning from others.
Each organisation will have particular factors it needs to consider, including its size, customer base and geographic reach. By seeking advice from experts and sharing lessons learned, businesses can develop tailored responses that work for their organisation, while keeping a focus on providing safe, supportive and flexible assistance for customers.
Develop an informed approach that works for the organisation