Essential Services Commission

We promote the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.

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Featured work

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Water price review 2026

We have released our draft decisions on the new prices to apply from 1 July 2026 for two Victorian water businesses – Melbourne Water and North East Water.



 

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Victorian regulator publishes draft default electricity price

The Essential Services Commission’s draft decision on the 2026-27 Victorian Default Offer (VDO) proposes a reduction in each of the state’s five electricity distribution zones.

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Regulator takes energy retailer ENGIE to court alleging customer support failures

The Essential Services Commission has commenced civil penalty proceedings in the Supreme Court of Victoria against energy retailer ENGIE.

Latest News

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News update
09 April 2026

VCAT upholds regulator's decision on Goulburn-Murray Water pricing

In June 2024, the Essential Services Commission released its final decision on how much Goulburn-Murray Water can charge its customers for water services from 1 July 2024 to 30 June 2028.

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Media releases
02 April 2026

Regulator releases draft decision on North East Water’s proposed prices

The Essential Services Commission has released its draft decision on how much North East Water can charge customers for water services over the next five years, from 1 July 2026.
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Media releases
02 April 2026

Regulator releases draft decision on Melbourne Water’s prices

The Essential Services Commission has released its draft decision on how much Melbourne Water can charge its customers for water, sewerage, waterways and drainage services over the next five years, from 1 July 2026.
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Media releases
27 March 2026

Businesses forfeit $4.2 million in energy efficiency certificates, one banned for false claims

The Essential Services Commission has banned one accredited business from the Victorian Energy Upgrades (VEU) program, and refused millions of dollars in certificates claimed by two businesses for allegedly providing false information about energy efficiency projects and breaching consumer protec

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Media releases
24 March 2026

Strengthening protections for energy customers

The Essential Services Commission is inviting Victorians to help shape the next stage of energy reforms, with a focus on strengthening protections for vulnerable Victorians.
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Media releases
20 March 2026

Regulator takes energy retailer ENGIE to court alleging customer support failures

The Essential Services Commission has commenced civil penalty proceedings in the Supreme Court of Victoria against energy retailer ENGIE.
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