We promote the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.
Essential Services Commission
We have released a draft decision for the Victorian Default Offer prices to apply from 1 January 2022 for customers on electricity standing offers.
Our latest update provides information about the Victorian energy market from April to June 2021 on areas such as disconnections of energy customers for non-payment and energy customer debt, newly licensed energy companies and other changes in the energy market, and how energy companies are complying and performing against their regulatory obligations (energy rules).
We are reviewing the payment difficulty framework, which was implemented in 2019 to support energy consumers facing payment difficulty.
We want to hear your feedback on the proposed new Energy Retail Code of Practice. Submissions close 25 October 2021.
We're updating the Compliance and Performance Reporting Guideline for energy businesses and want your feedback. Submissions close 25 October 2021.