07 February 2022

Sumo pays penalties totalling $500,000 after alleged wrongful disconnections

Sumo Power Pty Ltd and Sumo Gas Pty Ltd have paid penalties totalling $500,000 for arranging the alleged wrongful disconnection of 143 Victorian energy customers on 14 December 2020. 

20 January 2022

Powercor pays penalty for allegedly failing to notify customers of planned power interruptions

Powercor Australia Ltd has paid $250,000 in penalties after allegedly failing to notify 162 Victorian customers of a planned power interruption.

20 January 2022

AusNet Electricity pays penalty for allegedly failing to notify customers of planned power interruptions

AusNet Electricity Services Pty Ltd has paid $280,000 in penalties after allegedly failing to notify 36 customers of planned power interruptions.

16 December 2021

Telstra Energy must provide special protections for consumers as part of Victorian energy licences

The Essential Services Commission has granted Telstra Energy (Retail) Pty Ltd, a subsidiary of Telstra Corporation Limited, licences to sell gas and electricity to Victorian consumers.

02 December 2021

Solar value remains despite falling feed-in tariff

Victoria’s energy regulator says while falling wholesale electricity prices are pushing down the minimum feed-in tariff, the real value to solar customers is not having to pay retail for the electricity they use.

30 November 2021

Customers stick to big energy, even when they might find a better deal elsewhere

A new report into the Victorian energy market shows customers tend to stick with bigger retailers, perhaps putting perceptions about reliability of supply and better customer service ahead of price.

25 November 2021

Falling wholesale electricity pushes default offer down

Falling wholesale electricity prices are behind the state’s energy regulator cutting the default electricity offer by about five per cent.