Number of notices: 9
Penalty amount: $341,724
Provision contravened: Electricity Industry Act 2000 (Vic), sections 40EA(2), 40EB(1) and 23A; Gas Industry Act 2001 (Vic), section 48DA(2)
Obligation contravened: CovaU allegedly engaged in cold-calling and win-back conduct by contacting former customers who had moved to another retailer, and failed to report breaches to the commission within prescribed timeframes.
CovaU Pty Ltd