Number of Notices: 21
Penalty Amount: $801,790
Provision contravened: Electricity Retail Code of Practice (version 3) clause 150(1) and clause 152(1)
Obligation contravened: Origin Energy allegedly disclosed confidential information of family violence affected customers without their consent and took debt recovery action against family violence affected customers without considering the potential impact on them.
Origin Energy (Vic) Pty Ltd