Number of Notices: 10

Penalty Amount: $369,840

Provision contravened: Energy Retail Code of Practice (version 1 and 2) clause(s) 108, 109(1) 110(1) and 110(2)

Obligation contravened: ReAmped Energy allegedly failed in its best offer obligations to customers when it did not identify the customer’s best offer, incorrectly calculated the best offer, or did not provide a best offer message frequently enough.

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