We licence a range of Victorian gas and electricity businesses. We also publish codes and guidelines that regulated businesses must follow, and conduct reviews and inquiries that promote the long-term interests of electricity and gas consumers.
Electricity and gas
View licences for electricity and gas distributors, retailers and transmission services, and Victorian electricity generators. You can also view information on who is exempt from electricity licensing and how to apply for an exemption.
View our decisions on electricity prices and tariffs, and gas benchmarks.
We regulate through a combination of legislation, licences, and codes and guidelines.
Access resources that impose certain obligations on Victorian electricity and gas businesses.
This page is the central hub for information on the performance of energy retailers, enforcement actions, licensing updates and other insights.
View electricity and gas inquiries, studies and reviews that promote the long-term interests of consumers.
Learn about your rights as an electricity and gas consumer.
Featured work
The Essential Services Commission has partnered with Women’s Health in the North (WHIN) to deliver the Power Up Victoria project, to support migrant and refugee women who have faced barriers accessing and participating in the energy market.
We have revoked the Electricity Customer Transfer Code of Practice (Transfer Code) and the Electricity Customer Metering Code of Practice (Metering Code), which are outdated and no longer fit-for-purpose.
The Essential Services Commission has released final decision on the 2025-26 Victorian Default Offer.
We are reviewing the Energy Retail Code of Practice to support ongoing protections for Victorian electricity and gas customers.