EnergyAustralia reported to us on an undertaking that required them to address breaches of its regulatory obligations.
EnergyAustralia undertaking 2013
We sought and obtained assurances that EnergyAustralia was taking effective action to rectify breaches that were still continuing, and had successfully completed remedial action for others.
EnergyAustralia continued to report to us on its progress towards full compliance.
We consider the undertaking discharged (finalised).