The Essential Services Commission aims to promote the long term interests of Victorian consumers with respect to the price, quality and reliability of essential services.
We use a formal process to exercise our responsibilities. This includes:
- developing reports on how markets operate
- delivering price determinations
- compliance assessments and audits
- taking enforcement actions when required.
We also run the Victorian Energy Efficiency Target scheme and provide recommendations to the local government minister on rate caps and approve rate cap variations.
We consult with our stakeholders by conducting workshops, public forums and formal submission processes.
Appealing a decision
If you’d like to appeal a decision made by the Essential Services Commission, apply to the Victorian Civil and Administrative Tribunal.