We promote the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.
Essential Services Commission
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Victorian energy retailers have surrendered over 6.5 million energy efficiency certificates to meet 2024 energy efficiency obligations. The certificates are valued at over $540 million.
The Essential Services Commission has taken action against two Victorian Energy Upgrades (VEU) accredited businesses for allegedly breaching the program rules.
EnergyAustralia has been penalised $1,066,986 for allegedly giving over 150,000 customers incorrect information about its best energy deal in communications about price changes.
The Essential Services Commission is changing Victoria’s energy rules to make it easier for customers to switch to their retailer’s cheapest plan.
