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Water price review 2018

We are reviewing water prices that will apply from 1 July 2018

We are reviewing the prices that 17 Victorian water businesses propose to charge from 1 July 2018.

As part of this process, water businesses send us submissions on their proposed prices and key outcomes.

Review key dates in our 2018 water price review process.

Read about how water bills are calculated and how we regulate water prices. 

Give us your feedback

We are seeking feedback from customers at multiple points throughout the price review process. We use this feedback to inform our decision-making process.

Send us feedback on these price submissions.

We review water prices in line with key pricing requirements

We review the price submissions against the Water Industry Regulatory Order (2014), the Essential Services Commission Act 2001, and the guidance we provided water businesses in November 2016.

This review will be the first one we’ve undertaken under our new water pricing approach (PREMO), which includes new incentives for water businesses to deliver outcomes most valued by customers. PREMO also enables us to fast-track submissions where we are able to quickly assess compliance with our guidance and the regulatory order.

Associated Documents


Draft decisions (4)
07 Dec 2017 East Gippsland Water draft decision
07 Dec 2017 South East Water draft decision
07 Dec 2017 Westernport Water draft decision
07 Dec 2017 Yarra Valley Water draft decision
Western Water price review (3)
13 Dec 2017 Western Water’s draft guidance and consultation paper
08 Nov 2017 Our response to Western Water’s letter
20 Oct 2017 Letter from Western Water on its price submission
Customer fact sheets on the price submissions (17)
03 Nov 2017 Customer fact sheet – Barwon Water
03 Nov 2017 Customer fact sheet – City West Water
03 Nov 2017 Customer fact sheet – Central Highlands Water
03 Nov 2017 Customer fact sheet – Coliban Water
03 Nov 2017 Customer fact sheet – East Gippsland Water
03 Nov 2017 Customer fact sheet – Goulburn Valley Water
03 Nov 2017 Customer fact sheet – Gippsland Water
03 Nov 2017 Customer fact sheet – GWMWater
03 Nov 2017 Customer fact sheet – Lower Murray Water – Rural
03 Nov 2017 Customer fact sheet – Lower Murray Water – Urban
03 Nov 2017 Customer fact sheet – North East Water
03 Nov 2017 Customer fact sheet – South East Water
03 Nov 2017 Customer fact sheet – South Gippsland Water
03 Nov 2017 Customer fact sheet – Southern Rural Water
03 Nov 2017 Customer fact sheet – Wannon Water
03 Nov 2017 Customer fact sheet – Westernport Water
03 Nov 2017 Customer fact sheet – Yarra Valley Water
Price submissions from water businesses (17)
04 Oct 2017 Barwon Water price submission
(4) Submissions
04 Oct 2017 Central Highlands Water price submission
(3) Submissions
04 Oct 2017 Coliban Water price submission
(5) Submissions
04 Oct 2017 City West Water price submission
(3) Submissions
04 Oct 2017 East Gippsland Water price submission
(1) Submissions
04 Oct 2017 Goulburn Valley Water price submission
(1) Submissions
04 Oct 2017 Gippsland Water price submission
(1) Submissions
04 Oct 2017 GWMWater price submission
(2) Submissions
04 Oct 2017 Lower Murray Water price submission – Rural
(2) Submissions
04 Oct 2017 Lower Murray Water price submission – Urban
(2) Submissions
04 Oct 2017 North East Water price submission
(1) Submissions
04 Oct 2017 South East Water price submission
(2) Submissions
04 Oct 2017 South Gippsland Water price submission
(1) Submissions
04 Oct 2017 Southern Rural Water price submission
(2) Submissions
04 Oct 2017 Wannon Water price submission
(2) Submissions
04 Oct 2017 Westernport Water price submission
(1) Submissions
04 Oct 2017 Yarra Valley Water price submission
(2) Submissions