Victorians encouraged to look for their best energy offer on electricity and gas bills
04 November 2019
The state’s economic regulator says Victorian energy consumers could save hundreds of dollars a year by checking their bills.
New rules by the Essential Services Commission, which came into effect on 1 July, mean energy retailers now must tell customers if they are on the retailers ‘best offer’ for them at least three to four times* a year.
Commission chairperson Kate Symons says within the last few months, all households and small businesses should have been sent a bill with a ‘best offer’ message from their energy retailer.
“If you’re not on their best deal based on how much energy you use, your retailer must tell you how much you could save by changing to another plan,” she said.