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Embedded electricity network data and customer numbers

Find out more about the number of customers in embedded electricity networks across Victoria.

This page contains information about the number of customers in embedded electricity networks across Victoria that was current as at 31 May 2019.

Number of Victorian embedded electricity networks

There are just over 1,100 embedded electricity network sites registered with the Essential Services Commission in Victoria. These include:

apartment buildings
shopping centres
retirement villages
lifestyle villages
caravan parks
manufactured home estates
land lease parks
rooming houses.

Some people do not need to register with us as they have deemed exemptions that automatically apply.

Important note: A small number of embedded network sites are owned by multiple parties and are therefore registered with us multiple times. This means that a small percentage of the customer numbers in the figures below are counted twice.

We estimate that this is approximately a few hundred mainly business customers. The figures below also include a small number of business customers who are in embedded network sites covered by deemed licence exemptions.

Network exemptions - customer numbers

120,358 residential, caravan park and retirement village customers are supplied electricity by an embedded network operator.
A further 20,345 small and large business customers are supplied electricity by an embedded network operator.
There are a total of 140,703 Victorian customers who are supplied electricity by an embedded network operator.

Retail exemptions - customer numbers

104,125 residential, caravan park and retirement village customers are billed for electricity by an embedded network operator.
A further 18,141 small and large business customers are billed for electricity by an embedded network operator.
There are a total 122,266 Victorian customers who are billed for electricity by an embedded network operator.

Residential customers in apartment buildings, rooming houses, etc.

Embedded network operators are supplying electricity to 81,498 residential customers, mainly in apartment buildings.
Of those 81,498 residential customers, embedded network operators are selling individually metered electricity to 75,205 residential customers.

Retirement villages

97 retirement villages are supplying electricity to 13,714 customers.
Of those 97 retirement villages, 93 retirement villages sell individually metered electricity to 13,460 customers.

Caravan parks, holiday parks, residential land lease parks and manufactured home estates

234 caravan park owner/operators are supplying electricity to 25,146 customers.
Of those 234 caravan park owner/operators supplying, 185 caravan park owner/operators also sell individually metered electricity to 15,460 customers.