Find out more about the number of customers in embedded electricity networks across Victoria.
Embedded electricity network data and customer numbers
This page contains information about the number of customers in embedded electricity networks across Victoria that was current as at 1 October 2020.
Number of Victorian embedded electricity networks
There are just over 1,913 embedded electricity network sites registered with the Essential Services Commission in Victoria. These include:
- apartment buildings
- shopping centres
- retirement villages
- lifestyle villages
- caravan parks
- manufactured home estates
- land lease parks
- rooming houses.
Some people do not need to register with us as they have deemed exemptions that automatically apply.
Important note: A small number of embedded network sites are owned by multiple parties and are therefore registered with us multiple times. This means that a small percentage of the customer numbers in the figures below are counted twice.
We estimate that this is approximately a few hundred mainly business customers. The figures below also include a small number of business customers who are in embedded network sites covered by deemed licence exemptions.
Network exemptions - customer numbers
- 152,901 residential, caravan park and retirement village customers are supplied electricity by an embedded network operator.
- A further 24,802 small and large business customers are supplied electricity by an embedded network operator.
- There are a total of 177,703 Victorian customers who are supplied electricity by an embedded network operator.
Retail exemptions - customer numbers
- 132,317 residential, caravan park and retirement village customers are billed for electricity by an embedded network operator.
- A further 20,451 small and large business customers are billed for electricity by an embedded network operator.
- There are a total 152,768 Victorian customers who are billed for electricity by an embedded network operator.
Residential customers in apartment buildings, rooming houses, etc.
- Embedded network operators are supplying electricity to 97,842 residential customers, mainly in apartment buildings.
- Of those 97,842 residential customers, embedded network operators are selling individually metered electricity to 56,011 residential customers.
Retirement villages
- 104 retirement villages are supplying electricity to 14,582 customers.
- Of those 104 retirement villages, 98 retirement villages sell individually metered electricity to 14,133 customers.
Caravan parks, holiday parks, residential land lease parks and manufactured home estates
- 254 caravan park owner/operators are supplying electricity to 26,888 customers.
- Of those 254 caravan park owner/operators supplying, 201 caravan park owner/operators also sell individually metered electricity to 16,979 customers.