Embedded electricity network data and customer numbers

This page contains information about the number of customers in embedded electricity networks across Victoria that was current as at 2 March 2021.

Number of Victorian embedded electricity networks

There are just over 1513 embedded electricity network sites registered with the Essential Services Commission in Victoria. These include:

• apartment buildings
• shopping centres
• retirement villages
• lifestyle villages
• caravan parks
• manufactured home estates
• land lease parks
• rooming houses.

Some people do not need to register with us as they have deemed exemptions that automatically apply.

Important note: A small number of embedded network sites are owned by multiple parties and are therefore registered with us multiple times. This means that a small percentage of the customer numbers in the figures below are counted twice.

We estimate that this is approximately a few hundred mainly business customers. The figures below also include a small number of business customers who are in embedded network sites covered by deemed licence exemptions.

Network exemptions - customer numbers

• 142,916 residential, caravan park and retirement village customers are supplied electricity by an embedded network operator.
• A further 23,232 small and large business customers are supplied electricity by an embedded network operator.
• There are a total of 166,148 Victorian customers who are supplied electricity by an embedded network operator.

Retail exemptions - customer numbers

• 131, 779 residential, caravan park and retirement village customers are billed for electricity by an embedded network operator.
• A further 21,781 small and large business customers are billed for electricity by an embedded network operator.
• There are a total 153,560 Victorian customers who are billed for electricity by an embedded network operator.

Residential customers in apartment buildings, rooming houses, etc.

• Embedded network operators are supplying electricity to 99,858 residential customers, mainly in apartment buildings.
• Of those 99,858 residential customers, embedded network operators are selling individually metered electricity to 98,501 residential customers.

Retirement villages

• 103 retirement villages are supplying electricity to 14, 995 customers.
• Of those 103 retirement villages, 99 retirement villages sell individually metered electricity to 14,761 customers.

Caravan parks, holiday parks, residential land lease parks and manufactured home estates

• 269 caravan park owner/operators are supplying electricity to 28,233 customers.
• Of those 269 caravan park owner/operators supplying, 190 caravan park owner/operators also sell individually metered electricity to 18,517 customers.