Using our website

By using this site, you agree to be bound by our privacy statement and our copyright policy.

Unless otherwise stated, the information available through our website is for information purposes only. It does not amount to any kind of advice. We make no claim about the accuracy or currency of the content on this site. All material on this website is subject to change without notice.

We are not liable to any person or organisation for:

  • any loss suffered in connection with our website, including loss due to the negligence of the commission, its officers, employees or agents
  • the information (or the use of such information) available on or referenced through our website.

We cannot guarantee that our website will be continuously available or that it is free from any computer virus, other harmful code or any other defect.

Our website’s accessibility

We aim to meet the W3C Web Accessibility Guidelines (WCAG) 2.0. We are committed to ensuring the information on our website is available to all users, including those with a disability. If you experience issues accessing content, please contact us.

Changing text appearance

Set your preferred font size for this website by using the ‘AAA’ in the top right-hand corner of the page. You can also change the font size settings by following the help information in your web browser.


Most of the documents on this website are provided in PDF or HTML format. If you have issues accessing any documents, please contact us.


Essential Services Commission