Learn about your rights as a consumer in the sectors we regulate, including electricity and gas, local government, water, transport and the Victorian Energy Upgrades program.
For consumers
We aim to promote the long-term interests of Victorian consumers in relation to the price, quality and reliability of essential services.
We regulate Victoria's:
- electricity and gas sector
- water sector sector
- local government sector
- transport sector
- Victorian Energy Upgrades program.
We also occasionally review other sectors at the request of the Victorian Government.
Subscribe to receive our monthly e-newsletter, or email alerts for important updates as they happen.
Information for consumers, by the sectors we regulate
The Victorian Energy Upgrades program provides access to discounted energy saving products to households and businesses.
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