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Customer Information

The Commission’s role in relation to the accident towing services industry is to advise the Minister for Roads on the pricing of regulated accident towing and storage services within the Controlled Area. We conduct periodic price reviews every four years.

The Controlled area is an area consisting of the Melbourne metropolitan area and the Mornington Peninsula. Accident towing and storage fees are regulated within the Controlled Area.

Outside the Controlled Area accident towing fees are not regulated.

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Essential Services Commission