Welcome to Energy

The Essential Services Commission is the independent regulator of the energy industry in Victoria. Its role is to regulate the distributors' prices and monitor service standards, manage licence arrangements for the distribution and sale of gas and electricity in Victoria, and ensure compliance by the licensees with codes and guidelinesĀ concerning service standards and appropriate conduct.

The electricity and gas retail markets are competitive, which means that all customers can decide to choose an energy retailer.

Electricity Industry

Gas Industry

Price Regulation

Service Standards

Retail Competition