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Guideline no. 21: energy industry - energy retailers' financial hardship policies

Following a recommendation from a Committee of Inquiry into the financial hardship of energy consumers, the Commission has issued this guideline for energy retailers when developing and implementing financial hardship policies.

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Date Title Type Current guideline 03/02/2011 Guideline 21 - Energy Retailers' Financial Hardship Policies (117k) 09/10/2008 Compliance audit - retailers financial hardship policies summary report (137k) 08/08/2007 Retailers' financial hardship policies approval Issue no. 1 (60k) 02/05/2007 Energy retailers' financial hardship policies Issue no. 1 (36k) 02/04/2007 Energy retailers financial hardship policies final decision Issue no. 1 (117k) Results 1 - 5 of 5 1 | Go to page:

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