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New Customer Contributions – Guidance Note

New customer contributions also known as developer charges are levied by water businesses when new customers connect to the existing water, sewerage and recycled water networks. During the preparation of the new customer contributions guideline for the regulatory period from 1 July 2009 to 30 June 2013 , the Commission flagged it’s intent to develop a principles based framework for the next regulatory period. The Commission has now completed consultation with industry groups and completed the review and implemented the new framework in pricing.

Associated Documents