no grandparentTitle
Print

Annual Performance Reports

Since 1 July 2004 the urban water businesses have been required to report performance information consistent with the indicators and definitions outlined in the Commission’s performance reporting framework. The performance data provided by the businesses is independently audited to verify its accuracy and reliability. Our annual report compares the performance of the businesses against each other and also shows trends in performance over time in a number of key areas. Businesses have the opportunity to provide comments on their own performance for inclusion in the report.

The annual performance reporting suite includes the main performance report, a summary sheet for each business, an industry summary, and a data spreadsheet.

Associated Documents


Review of Hardship Measures taken by Metropolitan Water Businesses 2015-16 (1)
16 Dec 2016 Review of Hardship Measures taken by Metropolitan Water Businesses 2015-16
Performance Report 2015-16 – Metropolitan and Regional Water Businesses (19)
14 Dec 2016 Fact Sheet Barwon Water – 2015-16 Water Performance Report
14 Dec 2016 Fact Sheet Central Highlands Water – 2015-16 Water Performance Report
14 Dec 2016 Fact Sheet City West Water – 2015-16 Water Performance Report
14 Dec 2016 Fact Sheet Coliban Water – 2015-16 Water Performance Report
14 Dec 2016 Fact Sheet East Gippsland Water – 2015-16 Water Performance Report
14 Dec 2016 Fact Sheet Gippsland Water – 2015-16 Water Performance Report
14 Dec 2016 Fact Sheet Goulburn Valley Water – 2015-16 Water Performance Report
14 Dec 2016 Fact Sheet Grampians Wimmera Mallee Water – 2015-16 Water Performance Report
14 Dec 2016 Fact Sheet Lower Murray Water – 2015-16 Water Performance Report
14 Dec 2016 Fact Sheet North East Water – 2015-16 Water Performance Report
14 Dec 2016 Fact Sheet South East Water – 2015-16 Water Performance Report
14 Dec 2016 Fact Sheet South Gippsland Water – 2015-16 Water Performance Report
14 Dec 2016 Fact Sheet Wannon Water – 2015-16 Water Performance Report
14 Dec 2016 Fact Sheet Western Water – 2015-16 Water Performance Report
14 Dec 2016 Fact Sheet Westernport Water – 2015-16 Water Performance Report
14 Dec 2016 Fact Sheet Yarra Valley Water – 2015-16 Water Performance Report
14 Dec 2016 Data summary – 2015-16 Performance Report
04 Jul 2016 Water Performance 2015-16 – Indicator Definitions
Performance Report 2014-15 – Metropolitan Regional Water Businesses (18)
16 Dec 2015 Performance Report 2014-15 – Westernport Water Fact Sheet (1)
16 Dec 2015 Performance Report 2014-15 – Data Summaries (1)
16 Dec 2015 Performance Report 2014-15 – Barwon Water Fact Sheet
16 Dec 2015 Performance Report 2014-15 – Central Highlands Water Fact Sheet
16 Dec 2015 Performance Report 2014-15 – City West Water Fact Sheet
16 Dec 2015 Performance Report 2014-15 – Coliban Water Fact Sheet
16 Dec 2015 Performance Report 2014-15 – East Gippsland Water Fact Sheet
16 Dec 2015 Performance Report 2014-15 – Gippsland Water Fact Sheet
16 Dec 2015 Performance Report 2014-15 – Goulburn Valley Water Fact Sheet
16 Dec 2015 Performance Report 2014-15 – Gwmwater Fact Sheet
16 Dec 2015 Performance Report 2014-15 – Lower Murray Water Fact Sheet
16 Dec 2015 Performance Report 2014-15 – North East Water Fact Sheet
16 Dec 2015 Performance Report 2014-15 – South East Water Fact Sheet
16 Dec 2015 Performance Report 2014-15 – South Gippsland Water Fact Sheet
16 Dec 2015 Performance Report 2014-15 – Wannon Water Fact Sheet
16 Dec 2015 Performance Report 2014-15 – Western Water Fact Sheet
16 Dec 2015 Performance Report 2014-15 – Yarra Valley Water Fact Sheet
Review of Hardship Measures taken by Metropolitan Water Businesses 2014-15 (2)
16 Dec 2015 Review of Hardship Measures Taken By Metropolitan Water Businesses
16 Dec 2015 Water Billing Hardship Arrangements (Prepared By Wallis Consulting Group)
Performance Report 2014-15 – Metropolitan Regional water businesses (17)
15 Dec 2015 Performance Report 2014-15 – Data summaries
15 Dec 2015 Performance Report 2014-15 – Yarra Valley Water fact sheet
15 Dec 2015 Performance Report 2014-15 – Westernport Water fact sheet
15 Dec 2015 Performance Report 2014-15 – Western Water fact sheet
15 Dec 2015 Performance Report 2014-15 – Wannon Water fact sheet
15 Dec 2015 Performance Report 2014-15 – South Gippsland Water fact sheet
15 Dec 2015 Performance Report 2014-15 – South East Water fact sheet
15 Dec 2015 Performance Report 2014-15 – Lower Murray Water fact sheet
15 Dec 2015 Performance Report 2014-15 – GWMWater fact sheet
15 Dec 2015 Performance Report 2014-15 – Goulburn Valley Water fact sheet
15 Dec 2015 Performance Report 2014-15 – Gippsland Water fact sheet
15 Dec 2015 Performance Report 2014-15 – East Gippsland Water fact sheet
15 Dec 2015 Performance Report 2014-15 – Coliban Water fact sheet
15 Dec 2015 Performance Report 2014-15 – City West Water fact sheet
15 Dec 2015 Performance Report 2014-15 – Central Highlands Water fact sheet
15 Dec 2015 Performance Report 2014-15 – Barwon Water fact sheet
Review of Hardship Measures taken by Metropolitan Water Businesses (2)
17 Dec 2014 Review of Hardship Measures taken by Metropolitan Water Businesses
17 Dec 2014 Water Billing Hardship Arrangements (prepared by Wallis Consulting Group)
Performance Report 2013-14 – Metropolitan Regional Water Businesses (20)
17 Dec 2014 2013-14 Performance Report – Metropolitan and Regional Water Businesses
17 Dec 2014 2013-14 Performance Report – Summary of The Metropolitan and Regional Water Businesses
17 Dec 2014 Performance Report 2013-14 – Barwon Water Fact Sheet
17 Dec 2014 Performance Report 2013-14 – Central Highlands Water Fact Sheet
17 Dec 2014 Performance Report 2013-14 – City West Water Fact Sheet
17 Dec 2014 Performance Report 2013-14 – Coliban Water Fact Sheet
17 Dec 2014 Performance Report 2013-14 – East Gippsland Water Fact Sheet
17 Dec 2014 Performance Report 2013-14 – Gippsland Water Fact Sheet
17 Dec 2014 Performance Report 2013-14 – Goulburn Valley Water Fact Sheet
17 Dec 2014 Performance Report 2013-14 – Gwmwater Fact Sheet
17 Dec 2014 Performance Report 2013-14 – Lower Murray Water Fact Sheet
17 Dec 2014 Performance Report 2013-14 – North East Water Fact Sheet
17 Dec 2014 Performance Report 2013-14 – South East Water Fact Sheet
17 Dec 2014 Performance Report 2013-14 – South Gippsland Water Fact Sheet
17 Dec 2014 Performance Report 2013-14 – Wannon Water Fact Sheet
17 Dec 2014 Performance Report 2013-14 – Western Water Fact Sheet
17 Dec 2014 Performance Report 2013-14 – Westernport Water Fact Sheet
17 Dec 2014 Performance Report 2013-14 – Yarra Valley Water Fact Sheet
17 Dec 2014 Performance Report 2013-14 – Data Summaries
17 Dec 2014 Media Release – Water Industry Improves Performance In 2013-14
Performance Report 2012-13 – Metropolitan and Regional Water Businesses (21)
16 Dec 2013 Performance Report 2012-13 – Metropolitan and Regional Water Businesses
16 Dec 2013 Performance Report 2012-13 – Summary of The Metropolitan and Regional Water Businesses
16 Dec 2013 Performance Report 2012-13 – Barwon Water Fact Sheet
16 Dec 2013 Performance Report 2012-13 – Central Highlands Water Fact Sheet
16 Dec 2013 Performance Report 2012-13 – City West Water Fact Sheet
16 Dec 2013 Performance Report 2012-13 – Coliban Water Fact Sheet
16 Dec 2013 Performance Report 2012-13 – East Gippsland Water Fact Sheet
16 Dec 2013 Performance Report 2012-13 – Gippsland Water Fact Sheet
16 Dec 2013 Performance Report 2012-13 – Goulburn Valley Water Fact Sheet
16 Dec 2013 Performance Report 2012-13 – Gwmwater Fact Sheet
16 Dec 2013 Performance Report 2012-13 – Lower Murray Water Fact Sheet
16 Dec 2013 Performance Report 2012-13 – North East Water Fact Sheet
16 Dec 2013 Performance Report 2012-13 – South East Water Fact Sheet
16 Dec 2013 Performance Report 2012-13 – South Gippsland Water Fact Sheet
16 Dec 2013 Performance Report 2012-13 – Wannon Water Fact Sheet
16 Dec 2013 Performance Report 2012-13 – Western Water Fact Sheet
16 Dec 2013 Performance Report 2012-13 – Westernport Water Fact Sheet
16 Dec 2013 Performance Report 2012-13 – Yarra Valley Water Fact Sheet
16 Dec 2013 Performance Report 2012-13 – Data Summaries
16 Dec 2013 Increased Water Consumption Main Driver of Increase In Water Bills During 2012-13
16 Dec 2013 Performance Overview of Victorian Urban Water and Sewerage Businesses – 2008-09 to 2012-13
Performance Report 2011-12 – Metropolitan and Regional Water Businesses (19)
13 Dec 2012 Performance Report 2011-12 – Metropolitan and Regional Water Businesses
13 Dec 2012 Performance Report 2011-12 – Summary of The Metropolitan and Regional Water Businesses
13 Dec 2012 Performance Report 2011-12 – Barwon Water Fact Sheet
13 Dec 2012 Performance Report 2011-12 – Central Highlands Water Fact Sheet
13 Dec 2012 Performance Report 2011-12 – City West Water Fact Sheet
13 Dec 2012 Performance Report 2011-12 – Coliban Water Fact Sheet
13 Dec 2012 Performance Report 2011-12 – East Gippsland Water Fact Sheet
13 Dec 2012 Performance Report 2011-12 – Gippsland Water Fact Sheet
13 Dec 2012 Performance Report 2011-12 – Goulburn Valley Water Fact Sheet
13 Dec 2012 Performance Report 2011-12 – Gwmwater Fact Sheet
13 Dec 2012 Performance Report 2011-12 – Lower Murray Water Fact Sheet
13 Dec 2012 Performance Report 2011-12 – North East Water Fact Sheet
13 Dec 2012 Performance Report 2011-12 – South East Water Fact Sheet
13 Dec 2012 Performance Report 2011-12 – South Gippsland Water Fact Sheet
13 Dec 2012 Performance Report 2011-12 – Wannon Water Fact Sheet
13 Dec 2012 Performance Report 2011-12 – Western Water Fact Sheet
13 Dec 2012 Performance Report 2011-12 – Westernport Water Fact Sheet
13 Dec 2012 Performance Report 2011-12 – Yarra Valley Water Fact Sheet
13 Dec 2012 Performance Report 2011-12 – Data Summaries
Performance Report 2010-11 – Metropolitan and Regional Water Businesses (19)
18 Jan 2012 Performance Report 2010-11 – Data Summaries
11 Dec 2011 Performance Report 2010-11 – Metropolitan and Regional Water Businesses
11 Dec 2011 Performance Report 2010-11 – Summary of The Metropolitan and Regional Water Businesses
11 Dec 2011 Performance Report 2010-11 – City West Water Fact Sheet
11 Dec 2011 Performance Report 2010-11 – South East Water Fact Sheet
11 Dec 2011 Performance Report 2010-11 – Yarra Valley Water Fact Sheet
11 Dec 2011 Performance Report 2010-11 – Barwon Water Fact Sheet
11 Dec 2011 Performance Report 2010-11 – Central Highlands Water Fact Sheet
11 Dec 2011 Performance Report 2010-11 – Coliban Water Fact Sheet
11 Dec 2011 Performance Report 2010-11 – East Gippsland Water Fact Sheet
11 Dec 2011 Performance Report 2010-11 – Gippsland Water Fact Sheet
11 Dec 2011 Performance Report 2010-11 – Goulburn Valley Water Fact Sheet
11 Dec 2011 Performance Report 2010-11 – Gwmwater Fact Sheet
11 Dec 2011 Performance Report 2010-11 – Lower Murray Water Fact Sheet
11 Dec 2011 Performance Report 2010-11 – North East Water Fact Sheet
11 Dec 2011 Performance Report 2010-11 – South Gippsland Water Fact Sheet
11 Dec 2011 Performance Report 2010-11 – Wannon Water Fact Sheet
11 Dec 2011 Performance Report 2010-11 – Western Water Fact Sheet
11 Dec 2011 Performance Report 2010-11 – Westernport Water Fact Sheet
Performance Reporting Framework (4)
18 Jul 2011 Template – Generic Template for Water Businesses to Submit Peformance Outcomes
05 Jan 2009 Decision – Performance Reporting Framework for Rural Water Businesses
15 Dec 2008 Performance Indicators – Metropolitan and Regional Water Businesses
15 Dec 2008 Decision – Performance Reporting Framework for Metropolitan and Regional Water Businesses
Performance Report 2009-10 – Metropolitan and Regional Water Businesses (19)
18 Jan 2011 Performance Report 2009-10 – Yarra Valley Water Fact Sheet
18 Jan 2011 Performance Report 2009-10 – Barwon Water Fact Sheet
18 Jan 2011 Performance Report 2009-10 – Central Highlands Water Fact Sheet
18 Jan 2011 Performance Report 2009-10 – Coliban Water Fact Sheet
18 Jan 2011 Performance Report 2009-10 – East Gippsland Water Fact Sheet
18 Jan 2011 Performance Report 2009-10 – Gippsland Water Fact Sheet
18 Jan 2011 Performance Report 2009-10 – Gwmwater Fact Sheet
18 Jan 2011 Performance Report 2009-10 – Data Summaries
18 Jan 2011 Performance Report 2009-10 – City West Water Fact Sheet
18 Jan 2011 Performance Report 2009-10 – South East Water Fact Sheet
18 Jan 2011 Performance Report 2009-10 – Metropolitan and Regional Water Businesses
18 Jan 2011 Performance Report 2009-10- Summary of The Metropolitan and Regional Water Businesses
18 Jan 2011 Performance Report 2009-10 – Goulburn Valley Water Fact Sheet
18 Jan 2011 Performance Report 2009-10 – Lower Murray Water Fact Sheet
18 Jan 2011 Performance Report 2009-10 – North East Water Fact Sheet
18 Jan 2011 Performance Report 2009-10 – South Gippsland Water Fact Sheet
18 Jan 2011 Performance Report 2009-10 – Wannon Water Fact Sheet
18 Jan 2011 Performance Report 2009-10 – Westernport Water Fact Sheet
18 Jan 2011 Performance Report 2009-10 – Western Water Fact Sheet