On 18 November 2013, the Commission wrote to EnergyAustralia about breaches of regulatory obligations. We sought and obtained Administrative Undertakings and assurances that EnergyAustralia was taking effective action to rectify breaches that were still continuing, and had successfully completed the remedial action for others.
EnergyAustralia continued to report its progress towards full compliance, for the Commission to review. We now consider the undertakings discharged and the matters closed, but compliance in the area will be reviewed in the next regulatory audit. This page presents an account of the breaches originally found and the corrective action taken.