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Trade Waste Customer Service Code Development

Project Timeline

1 Scoping Paper Completed or in progress
2 Draft Code Completed or in progress
3 Final Code Completed or in progress

The Commission developed a trade waste customer service code for the Victorian water businesses to address matters such as discharge acceptance criteria, pricing principles and dispute resolution and arbitration. This code will provide for consistent, transparent and timely decision making on trade waste management matters.

The Department of Sustainability and Environment's trade waste review report which recommended the Commission take on this role is available on their website.

Date	Submissions	Type
Decisions
04 October 2011 Decision - Trade Waste Customer Service Code View abstract This decision summarises the consultation, an overview of key aspects and issues raised in developing the code		PDF (121 KB)

Date	Submissions	Type
Papers
04 October 2011 Code - Trade Waste Customer Service Code View abstract This code is to provide water businesses with a consistent, transparent and timely decision making approach to trade waste management throughout Victoria.		PDF (62 KB)
13 May 2011 Draft Code - Development of Water Trade Waste Customer Service Code View abstract This code is to provide water businesses with a consistent, transparent and timely decision making approach to trade waste management throughout Victoria.	View Submissions	PDF (55 KB)
13 May 2011 Draft Decision - Development of Water Trade Waste Customer Service Code View abstract This paper outlines the process the Commission has undertaken to develop the Trade Waste Customer Service Code		PDF (63 KB)
01 November 2010 Scoping Paper - Development of Water Trade Waste Customer Service Code View abstract This scoping paper outlines the proposed water trade waste customer service code’s key elements	View Submissions	PDF (107 KB)

Page last updated 15 March 2012