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About Smart Meters
Energy Retailers & Choosing a Retailer
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Your Rights and Responsibilities
Can I get Green Energy?
Dealing with Salespeople
Moving House
Summary Reports - Regulatory Audits of Energy Retail Businesses 2010-11
Summary Report Regulatory Audits of Energy Retail Businesses 2009
Proposed amendments to Guideline 19 - Energy Price and Product Disclosure
Caravan park and similar tariffs
Compliance
Distribution
Energy retail - performance reports
Licensing
Pricing and marketing
Retailer of Last Resort (ROLR)
Smart meters
Wrongful disconnection
Licence Application - Powershop
Licence Application - Alinta Energy Sales Pty Ltd
Review of Regulatory Instruments
Licence Application - Macarthur Wind Farm (Electricity Generation)
Retailers' Obligations - Disconnection & Reconnection
Licence Application - Alinta Energy Gas Retail Sales Pty Ltd
Licence Application - Blue NRG
Distributors' response to extreme events
Improving approaches to customer financial hardship
Generation Licence Application - Stockyard Hill Wind Farm
Guideline no. 13: electricity industry - greenhouse gas disclosure on electricity customers bills
Past Projects
Smart Meter Privacy Impact Assessment
Proposed amendments to the mandatory safety training requirements for VEET
Electricity Retail Licence Application - Pacific Hydro Retail Pty Ltd
GDF SUEZ - Notification of Determination by the Essential Services Commission
Proposed Acquisition of Loy Yang Power by AGL Energy Limited
The Essential Service Commission's approach to retail energy compliance from 1 July 2012
Electricity Retail Licence Application - WINenergy Retail Pty Ltd
Electricity Retail Licence Application - People Energy
Santos Direct Pty Ltd - Notice
Generation Licence application - EDL LFG (VIC) Pty Ltd
Electricity Retail Licence Application - WINenergy Pty Ltd
Gas Retail Licence Application - ERM Power Retail Pty Ltd.
Review of Unaccounted for Gas Benchmarks
Harmonisation of Energy Retail Codes and Guidelines with the National Energy Customer Framework
Review of Energy Retail Performance Indicators
Electricity Industry Guideline No 11 - Voltage Variation Compensation
Licence application - Infigen Energy
DPI
Licence Application - QEnergy
Energy Industry Guideline 22 - Regulatory Audits
NovaPower Generation Application
Mortons Lane Wind Farm - Licence Application
Transmission Operations (Australia) Pty Ltd
Information specifications for Victorian energy retailers
Water
Consumer Information
Find a Water Business
Links
Your Rights and Responsibilities
Pricing
Public Forum
Water Price Review 2013-18
Tariff approvals
Water Performance reports
New customer contributions guideline review
Codes and Guidelines
Barwon Water - Interim period price application
Coliban Water - Interim period price application
Customer Service Code - Hardship related guaranteed service level measure
Guideline for Approving Conducting and Reporting Audits Development
Improving approaches to customer financial hardship
Inquiry into State based access regime for water and sewerage
Melbourne Waters special drainage areas price review 2011-12
Metropolitan Water Price Review 2009-13
New customer contributions - Framework for the next regulatory period
Performance reporting framework development
Regulatory accounts amendment 2008
Rural Tariff Review
Rural Water Performance Reporting Framework development
Trade Waste Customer Service Code Development
Water Price Review 2008-13
Water Productivity Study
Performance Indicators Review
Melbourne Water's Special Drainage Areas Price Review 2012-13
Past Projects
Water Customer Service Codes - amendments 2012
Monitoring the return of unrequired desalination payments to water customers
Accident Towing
Accident towing and storage charges review 2009-10
Review of accident towing charges 2013
Rail
Current approved rail access arrangements
Metro Trains Melbourne access arrangement assessment 2011
Rail access account keeping templates
Rail access dispute resolution guideline
Rail access pricing guideline
Rail access procedural requirements for approval of access arrangements
Review of the Victorian Rail Access Regime 2009
South Dynon access arrangement assessment 2009
V/Line access arrangement assessment 2009
VicTrack access arrangement assessment 2009
VLine application for access arrangement variation August 2010
VicTrack access arrangement assessment 2012
Victorian Rail Access Regime Instruments development
Guidelines and Instruments
Past Projects
Pacific National access arrangement assessment 2012
V/Line access arrangement assessment 2012
Hire Cars
Hire car licence fees review 2004
Statutory Insurance
Performance of Victoria's domestic building insurance scheme
Performance of Victoria's domestic building insurance scheme 2009
Other Sectors
VET fee and funding review 2011
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