Our role is to oversee compliance & performance reporting, issue energy distribution & retail licenses and provide information about the evolving energy markets.
Our role encompasses regulation of water prices as well as monitoring of service standards and market conduct.
Our role is to undertake reviews, investigations, assessments and approvals in relation to various transport matters, as requested by relevant Ministers under industry specific legislation.
As part of the Fair Go Rates System we assess applications from councils seeking an increase in their rates above the annual cap set by the Minister. As well as assessing applications we monitor council compliance with the cap and provide councils with guidance.
We have previously undertaken reviews into the design of a rate capping framework and a performance monitoring framework.
We have two ongoing roles in reporting on Victoria's Domestic Building Insurance scheme — performance monitoring and premium validation. The Commission may also be asked to undertake reviews of other sectors.
The Commission is undertaking a review of the Unaccounted for Gas (UAFG) benchmarks in the Gas Distribution Sy...
Changes to customer service codes for water businesses were considered as a response to one of 227 recommendat...
The Commission is seeking feedback on proposed changes to the Energy Retail Code aimed at providing new protections for customers who are at risk of falling into debt and being disconnected.